In response to COVID-19 we are now offering therapy services through Telepractice.
What is Telepractice?
Telepractice is the use of telecommunication to provide speech pathology services to clients. The speech pathologist typically uses videoconferencing to administer client sessions in real-time but may utilise other formats, such as email, for related communication. Telepractice is sometimes referred to as telehealth, telerehabilitation, or telespeech.
What does a telepractice consultation involve?
A telepractice consultation usually involves some or all of the following:
What are the potential benefits of telepractice?
What are the potential risks of telepractice?
Will my privacy be protected?
This practice is subject to the Privacy Act 1988 and must comply with obligations related to the collection, use and disclosure of personal information, including through telepractice. The speech pathologist must maintain confidentiality and privacy standards during sessions, and in creating, keeping and transmitting records.
At times, audio and video recordings of sessions may be taken to support the speech pathologist’s work, as might occur in a face to face consultation. You will be informed before a recording takes place and can refuse to be recorded for any reason. The speech pathologist will inform you of the reason for the recording and how it will be stored.
While the speech pathologist is obligated to meet standards to protect your privacy and security, telecommunication, including videoconference, may increase exposure to hacking and other online risks; as with all online activities, there is no guarantee of complete privacy and security protection. You may decrease the risk by using a secure internet connection, meeting with the speech pathologist from a private location, and only communicating using secure channels.